I am a highly motivated and creative strategic communications professional. I believe strategic communication is the key to helping businesses thrive. I look forward to using my many skills to build an exciting future in this business.
Summary of Skills
- Top-rated sales performance
- Technical writing
- Conflict resolution
- Project management
- Negotiation skills
- Press release writing
- Online marketing strategies
- Social media marketing
- Motivated listener
- Strategic planning
- Clear, concise communicator
- Social networking design/management
- Training new employees
- Successfully managed multiple team building projects
- Consistently exceed sales expectations
- Received multiple customer compliments
February 2016 – Present
I customize multimedia solutions and service clients with all their advertising needs in the most professional and efficient manner resulting in the increase of advertising revenue.
March 2015 – February 2016
Serve as the day-to-day contact for account and billing related questions. Prioritize assigned accounts and contact clients as needed via email, phone and voicemail in a business to business management environment.
Inside Service Specialist
February 2012 to March 2015
Assisted customers in growing their businesses. Handled inside sales, service and support calls. Developed team building exercises to raise morale and increase productivity for my team. Consistently met and exceeded department expectations for productivity and accuracy levels.
Captured Images Photography
January 2007 to June 2012
Broken Arrow, OK
Created marketing plans to help grow business. I reinvented how the company interacted with prospective clients at bridal shows by developing innovative and creative sales pitches that were implemented into the sales team strategy. I wrote press releases and content for all social media platforms. Also, I assisted as a wedding photographer.
Capital One Auto Finance
May 2007 to February 2012
Performed skip tracing to gather information on current customers we no longer had current contact information for. I made outbound calls to customers who were delinquent on auto loans. Working with the customers, I calculated a plan to benefit both the customer and the company. I worked a specific list of clients each month. I also had a team list I worked frequently.
Intern – 2005
Oklahoma State University 2015
Bachelor of Arts – Strategic Communications
Tulsa Community College 2005
Associate of Arts – Journalism and Mass Communication
Roger State University 2003
Claremore, OK (Transferred)
Journalism and Mass Communications
I was very involved with the Oklahoma Broadcast Education Association (OBEA) organization on campus. I headed the concert committee from 2001-2003. I was also very active on RSU- Radio and served as an assistant to the music director. I did a weekly radio show called Random Rock. I was also the Student Government Association representative for RSU-Radio. I put together a concert to raise money for the Broadcast Journalism program.